INDUSTRY — LEGAL & PROFESSIONAL SERVICES
Every minute, accounted for.
Fee earners live on the phone — but the phone rarely helps them bill, record or prove anything. Barbary gives firms call logging, recording and CRM matching that hold up to scrutiny.
What we fix.
PAIN → FIXED
Unbilled phone time
Calls logged automatically against clients and matters via CRM integration — six-minute units captured without a fee earner touching a timesheet.
PAIN → FIXED
"He said, she said" disputes
Recorded calls with searchable retention give you an authoritative record when advice, undertakings or instructions are questioned.
PAIN → FIXED
Reception as a bottleneck
Direct-dial numbers, smart routing by department and discreet transfer mean clients reach the right person without three hand-offs.
WITH BARBARY CONNECT
Built for billable hours.
→CRM screen-pop & auto-logging against client records
→Compliant recording with legal-hold retention
→Presence — see who's free before you transfer a client
WITH BARBARY LINK
Beyond the office walls.
→Business mobile with recording for fee earners on the move
→4G/5G failover so the switchboard never goes quiet
→Secure connectivity for branch offices & court days
MOST RELEVANT SOLUTIONS
Tell us how your sector
actually works.
actually works.
We'll map a system around it — call flows, devices, SIMs and all. 20 minutes, no obligation.