01 — BARBARY CONNECT · CLOUD PBX
Your phone system, out of the cupboard.
A hosted cloud PBX for UK businesses. Calls ring on softphones, mobiles and desk handsets; call flows, queues, recording and analytics live in one dashboard. Nothing to host, nothing to fix at 5pm on a Friday.
99.99%
UPTIME SLA
£0
NUMBER PORTING
~2wks
TYPICAL GO-LIVE
EVERYTHING IN THE BOX
A complete phone system.
Not a starter kit.
F/01
Call flows & IVR
Drag-and-drop menus, ring groups, time-of-day routing and out-of-hours handling you can change yourself.
F/02
Queues & callbacks
Hold queues with position announcements, and callbacks so customers never wait on hold twice.
F/03
Apps & handsets
Desktop and mobile softphones, plus pre-provisioned Yealink & Poly handsets that work out of the box.
F/04
Recording & compliance
Policy-based call recording with retention controls — built for FCA, MiFID II and good practice.
F/05
Analytics & wallboards
Live wallboards and historical reports: answered, missed, wait times, agent performance.
F/06
Integrations
Microsoft Teams, HubSpot, Salesforce and 40+ CRMs — screen-pop, click-to-dial, auto-logging.
What will you do
with Connect?
All solutions →
Can we keep our existing phone numbers?
Yes. We port your numbers across at no charge and manage the whole process with your current provider — you keep taking calls throughout.
What happens if our internet goes down?
Calls automatically divert to mobiles or another site, and with a Barbary Link failover SIM your office stays online through 4G/5G anyway.
Do we need new handsets?
Not necessarily. Many modern IP handsets can be re-provisioned; otherwise softphone apps on the devices you already own work from day one.
How long does setup take?
Most systems go live in about two weeks — number porting is usually the longest step. We stage everything so there's no gap in service.
Hear it for yourself.
Demos take 20 minutes.
Demos take 20 minutes.