SOLUTION — WITH BARBARY CONNECT
The office line, wherever the office is.
Your business number rings on laptops, mobiles and desk phones alike — so hybrid teams answer like they're all in one room, even when they're in fourteen.
How it helps.
B/01
Softphones everywhere
Desktop and mobile apps carry your extension, your queues and your directory — the full system in a pocket, not a cut-down "remote mode".
B/02
Presence & handoff
See who's free, busy or on a call across the whole team, transfer without asking twice, and flip a live call from laptop to mobile mid-sentence.
B/03
Work and personal, apart
Staff call out on the business number from their own devices — no personal mobiles on customer caller ID, no lost contacts when someone leaves.
GETTING THERE
01 — SCOPE
We map your numbers, users, queues and call flows in one short workshop.
02 — STAGE
Numbers port in the background while apps and handsets are provisioned and tested.
03 — GO LIVE
Cut over with zero downtime, then UK-based support from the team that built it.
Do remote staff need special equipment?
No — the softphone app works on the laptops and mobiles they already have. Headsets help, and desk handsets are optional for home offices.
Does call quality depend on home broadband?
The apps adapt to available bandwidth, and calls can fail over to mobile networks. For critical home workers we can add a Barbary Link failover SIM.
Can managers see activity across a remote team?
Yes — live wallboards and reports show answered, missed and queue times by person and team, wherever people are working.
See it working in 20 minutes.