SOLUTION — WITH BARBARY CONNECT
Twelve sites. One system.
Branches, franchises and regional offices on a single cloud PBX — central control, local presence, and calls that flow to whoever can actually answer them.
How it helps.
B/01
Local presence, central brain
Each site keeps its local number and hours, while call flows, directories and policies are managed once, centrally.
B/02
Overflow between sites
Busy branch? Calls cascade to the next site or a central team instead of ringing out — the estate answers as one business.
B/03
Sites in days, not months
New locations get numbers, flows and devices shipped pre-configured — plug in and the site is on-net the same day.
GETTING THERE
01 — SCOPE
We map your numbers, users, queues and call flows in one short workshop.
02 — STAGE
Numbers port in the background while apps and handsets are provisioned and tested.
03 — GO LIVE
Cut over with zero downtime, then UK-based support from the team that built it.
Can each site have different opening hours?
Yes — time-of-day routing is per site, with holiday calendars and overrides a manager can flip from an app.
Can franchisees be billed separately?
Yes — per-site billing and reporting are standard, with central visibility across the whole estate.
What about sites with poor broadband?
A Barbary Link 4G/5G failover SIM keeps a site's phones and card machines up when the local line lets it down.
See it working in 20 minutes.