SOLUTION — WITH BARBARY CONNECT
Real calls, inside Teams.
Your team already lives in Microsoft Teams. Barbary Connect drops a full business phone system into it — real numbers, queues and recording, without per-user Calling Plan pricing.
How it helps.
B/01
Native dialling in Teams
Make and take calls on your business numbers from the Teams client on desktop and mobile — presence, transfers and voicemail included.
B/02
PBX features Teams lacks
Proper IVR menus, hunt groups, call queues, wallboards and compliant recording layered on top of what Microsoft gives you out of the box.
B/03
Keep the licensing sensible
Calls route via Direct Routing rather than per-user Calling Plans — typically a significant saving beyond 20 users, with UK support included.
GETTING THERE
01 — SCOPE
We map your numbers, users, queues and call flows in one short workshop.
02 — STAGE
Numbers port in the background while apps and handsets are provisioned and tested.
03 — GO LIVE
Cut over with zero downtime, then UK-based support from the team that built it.
Do we need extra Microsoft licences?
Users need a Teams Phone-capable licence; we handle the rest via Direct Routing. We'll audit your tenancy and tell you exactly what's needed before you commit.
Can some people use handsets instead of Teams?
Yes — Teams users, desk handsets and softphone apps all live on the same system and transfer to each other seamlessly.
Is call recording compliant in Teams?
Recording happens at the platform level with policy-based retention, so Teams calls are captured the same way as every other call.
See it working in 20 minutes.